Lean Pull: Be a Good Corporate Citizen

The lean concept of pull is an extension of flow. Within flow, we’re trying to eliminate excess inventories and places where the product stops moving. The idea is to get an entire value stream continuously flowing. So, what drives the flow of the value stream? The customer. Customer demand is what makes the value stream…

Lean Value Streams and My Book

With lean thinking, the value stream can best be understood from the standpoint of the customer. After all, as we previously discussed, it’s the customer that defines value. Thus, it’s the customer that defines the value stream. The value stream is everything the combines together to make the product or service the customer pays money…