With lean thinking, the value stream can best be understood from the standpoint of the customer. After all, as we previously discussed, it’s the customer that defines value. Thus, it’s the customer that defines the value stream. The value stream is everything the combines together to make the product or service the customer pays money…
All lean thinking begins with value as the basis. Lean defines value from the customer’s perspective. Whatever you think is worthwhile or important is irrelevant. What matters is what the customer thinks. And, more specifically, what the customer is willing to pay you to do (which is at the essence of value). Beginning with the…
Here’s a quick tip for you: Life is hard. Life will never stop being hard. The type of hardships will change, but they will continue to persist from birth until death. No matter the path you choose, life will continue to be hard. Running is hard; heart disease is hard. Quitting smoking is hard; getting…
Blockhain is a revolutionary technology that is poised to transform everything we know about life and work. Blockchain is the most disruptive technology since the internet, and many experts believe it will actually be more disruptive to the internet. Corporations need to start seriously addressing, preparing, and planning for a world where blockhain technology serves…
Brand-new research out of South Korea suggests companies seeking to gain a competitive edge should focus on increasing perceptions of organizational procedural justice. The study included 400 surveys from full-time employees in Korean organizations, but its implications for business in the West extends far beyond the shores of the Korean Strait. The research was particular…
If I had one piece of advice for myself when I was in college it would be this, “Hey, you, guy with the floppy hair! You should go learn Excel now rather than later.” When I was in school, I took a computer science class. In class I was introduced to the basics of how to use…
Daniel Diffenderfer 