The Real Reason: This Guy Threw Your Resume in the Trash WARNING! Unsolicited career advice forthcoming: I was attending a professional conference today. There, a number of workshop speakers were talking about the current crisis in the labor market. “Crisis? But I thought unemployment was low.” It is. And that’s the crisis from an employers’…
Ah, diversity. Let’s go there, shall we? I can already see the eye-rolls in the back. Here in the United States conversations around diversity often result in people treating such conversations with eye-rolls and slight disdain. Familiarity breeds this disdain. Diversity has been around as a corporate buzzword for decades. We’ve all likely read a…
Blockhain is a revolutionary technology that is poised to transform everything we know about life and work. Blockchain is the most disruptive technology since the internet, and many experts believe it will actually be more disruptive to the internet. Corporations need to start seriously addressing, preparing, and planning for a world where blockhain technology serves…
Brand-new research out of South Korea suggests companies seeking to gain a competitive edge should focus on increasing perceptions of organizational procedural justice. The study included 400 surveys from full-time employees in Korean organizations, but its implications for business in the West extends far beyond the shores of the Korean Strait. The research was particular…
“I’m sorry, Mr. Diffenderfer. I understand how you feel.” Something about that last part, the “I understand how you feel” part, really ticked me off. Maybe it’s because of my experience in managing a team responsible for customer service. Maybe it’s because I’ve heard lots of customer service cliches. Maybe it’s because I’ve ready manuals…
In life, it’s not the mistakes you make that count. It’s how you handle those mistakes. I took today off from work. I am at home taking care of my under-the-weather son while my wife goes and runs a few errands, giving her a much-needed break after having spent the last week and a half…
Daniel Diffenderfer 